Business Intelligence Analyst

Key Responsibilities

• Manage, analyze, and deliver comprehensive reports on all ongoing business programs.
• Identify, analyze, and interpret trends or patterns in complex data sets to support business decisions.
• Translate data insights into strategic recommendations and collaborate with cross-functional teams in shaping business strategies and program development.
• Conduct in-depth customer behavior analysis to support the creation of relevant, targeted promotions and marketing campaigns.
• Collaborate with internal stakeholders to develop business strategies and manage budgets effectively and efficiently.
• Design, develop, and maintain dashboards and reporting tools to support business monitoring and performance tracking.
• Ensure data quality, consistency, and compliance with data governance standards across all reporting and analytics processes.

Job Requirements

• Bachelor’s degree in Data Analytics, Business, Statistics, Economics, Computer Science, or a related field (Master’s degree is a plus).
• 5+ years of experience in business intelligence, data analytics, strategy, or a related role.
• Proven experience in the Banking industry (Retail Banking, Corporate Banking, Digital Banking, Cards, Lending, or related financial services).
• Strong expertise in data analysis, visualization, and reporting tools (e.g., SQL, Power BI, Tableau, Looker, or similar).
• Proven experience working with large and complex datasets and translating insights into business impact.
• Strong understanding of customer behavior analytics, campaign analysis, and performance measurement.
• Experience in budgeting, forecasting, and strategic planning.
• Solid knowledge of data governance, data quality management, and best practices.
• Excellent stakeholder management and communication skills, with the ability to present insights to senior leadership.
• Strong business acumen, critical thinking, and problem-solving skills.
• Ability to work independently, lead initiatives, and collaborate effectively in a fast-paced environment.