Guest Relations Officer

Shangri-La Jakarta

Main Responsibility

To accord personalize and prompt service to all VIP guest from arrival to departure, to provide all hotel guest and patron, courteous, tactful and efficient service.

Requirements

• Fluent in English (both written and spoken)
• Some experience in customer service or guest relation
• Pleasant personality
• Good communication skills
• Knowledge of computer / recent / relevant technology equipment and usage
• Able to work flexible hours